Meals on Wheels Brisbane South (“we”, “our”, “us”) uses cookies and similar technologies on our website to provide a functional, secure, and user-friendly experience. This page provides comprehensive information about how we use cookies on our website to enhance your browsing experience, improve website performance, and deliver personalized content. Cookies are small text files that are stored on your device when you visit our site. They help us understand how visitors interact with our website, allowing us to offer a smoother and more efficient user experience. We are committed to respecting your privacy and providing transparency about the data we collect through cookies. For more information on how we handle your personal data, please see our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, phone or tablet) when you visit a website. They help websites function properly, improve performance, and provide insights that allow us to enhance your experience.
Cookies may be:
- Session cookies – automatically deleted when you close your browser
- Persistent cookies – stored on your device until they expire or are deleted
- First-party cookies – set by our website
- Third-party cookies – set by external services integrated into our website
2. How We Use Cookies
We use cookies for the following purposes:
a) Essential Cookies
These cookies are necessary for the website to function and cannot be switched off.
They include features such as:
- Site navigation
- Accessing secure areas
- Processing online orders, payments or donations
- Managing volunteer sign-in and account functionality
b) Performance & Analytics Cookies
These help us understand how visitors use our website so we can improve it.
They may collect:
- Number of visitors
- Pages visited
- Time spent on pages
- Browser and device information
We may use tools such as Google Analytics or similar services.
c) Functionality Cookies
These allow the website to remember your preferences, such as:
- Form information
- Region or display settings
- Volunteer login preferences
d) Marketing & Third-Party Cookies
If present, these cookies may be used to display relevant advertisements or track campaign effectiveness.
Examples may include:
- Embedded YouTube videos
- Social media integrations (e.g., Facebook, Instagram)
- Online donation platforms
3. Cookies Used by Our Donation Services
If you make an online donation, our secure payment gateway (e.g., Square, or other charitable donation platforms) may set additional cookies to:
- Prevent fraud
- Process transactions
- Remember checkout details
These providers have their own privacy and cookie policies.
4. Managing Your Cookie Preferences
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how our website functions.
Instructions for common browsers:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Preferences > Privacy & Security
- Edge: Settings > Cookies and site permissions
- Safari: Preferences > Privacy
To opt out of Google Analytics, you can use Google’s browser add-on.
5. Third-Party Links
Our website may link to external sites. These sites have their own cookie policies and we are not responsible for their content or practices.
7. Contact Us
For questions about this Cookie Policy or how we use cookies, please contact:
Meals on Wheels Brisbane South
Email: hello@mowbnesouth.org.au
Phone: 32862626
Address: 66 Queen St Cleveland Q 4163